Information
WHAT TO EXPECT
When you visit Cloud 9, expect a calm, welcoming environment where you'll never feel rushed or judged. Our staff will walk you through the menu, explain product differences, and answer your questions honestly. We want you to leave not only with great cannabis, but also with knowledge that helps you enjoy it safely and confidently.
FREQUENTLY ASKED QUESTIONS
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No, Cloud 9 is a recreational dispensary. You only need to be 21+ with a valid government-issued ID.
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We currently accept cash. (Credit is not yet permitted under NYS regulations.)
There is an ATM on site.
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Per New York law, cannabis purchases are final. However, if you experience any issue, please let us know and we'll help resolve it.
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Yes — ask us about weekly specials, bundle savings, and community appreciation days.
